1. Introduction

At Promptective, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Promptective, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly and information generated through your use of our service.

Account Information

Name and email address
Organization name and billing information
Authentication credentials

Usage Data

LLM traffic metadata (request timestamps, endpoints, response codes)
Prompt content for analysis (see Data Processing section)
Detection results and alert history

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our service
To detect and alert on potential security threats
To improve our detection algorithms and service quality
To communicate with you about your account and service updates

4. Data Processing and Retention

Prompt content is processed in real-time for threat detection. By default, we retain traffic logs for 30 days, though this is configurable per your subscription plan.

You can request deletion of your data at any time. We will process deletion requests within 30 days.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal data
Right to correct inaccurate data
Right to delete your data
Right to data portability

6. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.

Email: privacy@promptective.com